Special Care Dental Service

About the service

Hampshire and Isle of Wight Healthcare NHS Foundation Trust Special Care Dental Service provide specialised dental care for those who have additional needs who cannot receive care in a general dental setting. Patients must be registered with a General Medical Practitioner in Hampshire, Portsmouth, Southampton or the Isle of Wight. In most circumstances a dentist or other health professional will make a referral into the service when it is clear that care cannot be provided by a general dentist.  Please see the referral form and criteria.  Normal NHS Dental charges apply.  Referrals need to include information about exemption status, the dental and special needs and a summary medical history.

We have Clinics located throughout Hampshire, Portsmouth, Southampton and the Isle of Wight.  Patients are usually seen at the nearest clinic to their home dependent on the special needs and equipment needed.  For further information about referring into the service please contact 0300 300 2014.

For those who are looking for a general dentist or to access emergency dental care because they do not have their own dentist please telephone 111

What we do

Hampshire and Isle of Wight Healthcare NHS Foundation Trust Special Care Dental Service provide specialised dental care for those who have additional needs who cannot receive care in a general dental setting. e.g.

children who have:

  • Profound learning disabilities
  • Complex medical conditions
  • Severe physical disabilities
  • Autistic spectrum disorder
  • Mental health Conditions
  • Dental anomalies requiring specialist care
  • Trauma

We also accept:

  • Looked after children and those under a Child Protection Plan
  • Children with craniofacial anomaly affecting the teeth and jaws
  • Children with extensive decay who are unable to manage regular dental care

Referrals are not accepted for:

  • Routine treatment for children unless they meet special care criteria
  • Orthodontic extractions except in exceptional circumstances

adults who:

  • Have a severe disability, medical, physical or mental health condition.

This means they may have:

  • Severe difficulty communicating, giving consent and/or co-operating with treatment in general dental practice
  • Significant risk of a medical emergency, bleeding or healing problems
  • An inability to bear their own weight for transfer to the dental chair without special equipment or are unable to leave the home
  • Severe and enduring mental health conditions with unusual altered thought, extreme mood or behaviour which will restrict provision of care
  • Dental phobia at the severe end of the spectrum such that it has prevented them from accessing dental care for many years.

Those who are referred for specialist services e.g.

  • General Anaesthetic Service - Please note general anaesthesia is not provided for routine dental care for adults without additional needs.

  • Sedation Service - This service is provided for people with learning disabilities and medical conditions where treatment under local anaesthesia alone is not feasible and conscious sedation is required.

  • Domiciliary Service -  Specialist (SCD) Services are only able to accept referrals for home visits for people with severe disability, or with complex medical or mental health conditions whose additional needs cannot be met by a General Dental Practitioner. Examples of reasons for acceptance of referrals for a home visit assessment would be for those who are unable to leave the house due to high medical risk, severe agoraphobia, and confinement to bed or severe agitation for dental appointments due to challenging behaviour.

Accessing the service

Services are provided for those who are unable to access dental care in the General Dental Services because of their additional needs. In most circumstances a dentist or other health professional will make a referral into the service when it is clear that care cannot be provided by a general dentist.

Written referrals for people with special needs are welcome from doctors, dentists, health visitors, school nurses, other health care workers, social services, voluntary agencies and hospitals. Service referral forms can be downloaded from this website. Referrals will need to include information about dental needs, additional needs and a summary medical history. Where it is known we require the NHS number to be provided.

Normal NHS dental charges apply. If you are not exempt from charges you will be asked for payment at each visit. Posters in waiting areas have information on NHS costs.

You can download the referral forms below:

 

If you have any queries please call the Dental Administration Office on 0300 300 2014.

How to find us

Dental Single Point of Access

Highpoint Venue

Bursledon Road

Southampton

SO19 8BR

Contact information

Telephone: 0300 300 2014

The service operates Monday to Friday within times specified below: 

Monday to Friday - 8.30am - 12.30pm and 1.30pm - 5.00pm

Some clinics operate part time.

Further information

Public Health England:

Key links

Oral health resources 

There is lots of information and support available to help promote child and adolescent oral health. Take a look at some of these resources below:

  • Change4Life campaigns have a range of information and resources to support families to make healthier choices.
  • The Eatwell Guide shows the types of food which are needed to have a well-balanced diet.

‘Top Tips for Teeth’ resources on the  Start for Life website:

A new and updated set of children’s oral health ‘Top Tips for Teeth’ resources are now available to support dental professionals, Health care professionals and those working in Early Years settings to encourage parents and carers to help teach children good oral health. The resources aim to raise awareness and provide instruction for good oral hygiene in children aged 0-3, 3+ and pregnant women, and address the impact of poor dental health. Parents and carers can also find new content with tips and advice on the Start for Life website. 

A range of free downloadable and orderable resources, that can be used in dental practices, hospitals, Family Hubs, children’s centres and other Early Years settings, are available to partners on the Campaign Resource Centre, including: 

Accessibility tools

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