The NHS Friends and Family Test is a simple feedback tool, which asks the key question... Thinking about the service we provide, overall, how was your experience of our service?
Response options range between very good – very poor and you can leave anonymous comments too. The "Friends and Family Test" is incorporated into all our patient experience questionnaires, feedback cards, feedback, and our online survey.
Feedback from anyone who uses our services is extremely valuable as it tells us how we're doing and helps us to improve services. All feedback received is anonymous, however if you wish to be contacted regarding your feedback please email su.feedback@southernhealth.nhs.uk or carersandpatientsupporthub@southernhealth.nhs.uk.
View the NHS England video about the Friends and Family Test (includes British Sign Language):
You can Click here to access the Friends and Family Test survey or scan the QR below
