Our vision is for outstanding care, thriving people, and stronger communities across Hampshire and the Isle of Wight. Everything we do aims to help us achieve this vision.
Our Trust is a team of more than 13,000 colleagues, serving a population of over 2 million people, with care available for every stage of their lives.
We work alongside the people we support and our health and care partners to deliver the best possible care and constantly improve.
We provide a diverse range of services including hospital and community based care, physical, mental health and learning disability services. A big focus is supporting more people to stay well and get the care they need in their own homes, neighbourhoods and communities rather than needing to go to hospital.
We are a University Hospital Trust. This means we have been nationally recognised as being dedicated to providing high quality, holistic and evidence-based care. It also means we commit significant resources and investment in research and have a keen focus on the educational development and training of our current and future workforces.
Our values define the way we want to work, the way we want to treat each other and the people we support.
We embarked on a collaborative journey to find the right values for our new organisation. Through staff engagement sessions, leadership events, and an engagement campaign, we gathered invaluable feedback from staff, service users, and community partners which ultimately evolved into our CARE values: Compassion, Accountability, Respect and Excellence.
- Compassion – We listen, we are kind, and put the needs of people first
- Accountability – We work together openly and responsibly
- Respect – We treat each person fairly as an individual
- Excellence – We empower people to continuously improve care
We are working to continuously improve and develop our services and the way we work, to deliver the best possible care and experience for patients and communities. The Care Quality Commission (CQC) regulates our services and carries out inspections. Its feedback is very valuable as it helps us to understand where things are working well and where we can strengthen what we do.
The CQC breaks down all Trust services into 16 service lines. Out of these service lines, 12 are currently rated ‘Good’ overall and one is rated ‘Outstanding’ overall. The remaining three are rated as ‘Requires Improvement’ overall. The Trust also operates a number of GP practices across Hampshire and the Isle of Wight and these primary care services are rated ‘Good’ by the CQC (with the exception of the Medina service on the Isle of Wight which has not yet been rated).
The CQC carried out a Well-Led assessment in November 2025 and based on this the Trust received a rating of 'Requires Improvement' in July 2026. Inspectors recognised the significant progress made in forming the organisation (which was established in October 2024) and highlighted areas for the Trust to continue developing in terms of leadership and a strong, shared culture for the new Trust. During this assessment the CQC heard 'overwhelmingly' positive feedback from patients and carers about the care they receive.
In response to all inspection findings the Trust has detailed action plans to ensure any areas for improvement are addressed.
More information about the CQC's inspections of our services can be found on the CQC website.
Across Hampshire and Isle of Wight, lots of organisations are involved in helping people with their health and care needs. These organisations are all working together to give people the best experience and improve the health and wellbeing of all our communities. All these organisations working together are called the health and care system.
In this system, our main role is to help people get the care they need away from big acute hospitals. We do this by helping to prevent ill health, and delivering community care closer to where people live. We are the main provider of mental health care for people of all ages, from talking therapies to specialist hospital treatment.
We work closely with other health and care partners in the system. They include other NHS Trusts, local GPs, the Integrated Care Board, local authorities, voluntary, charity and social enterprise organisations and local communities.
Because we are the only NHS Trust that works across the whole of Hampshire and Isle of Wight, and because we provide such a wide range of services, we have a really good picture of the health and wellbeing needs of our diverse communities. This means we can help to shape the way care is planned and delivered, to make people’s experience of using the local NHS better and more joined up.