Order medications
There are a few ways you can request repeat prescriptions:
- Request your medication online, on our website, through the links below. (Please note: this is for registered patients at Shakespeare Road practice only).
- By visiting/phoning your usual pharmacy and asking them to send your request to us.
Please note that we do not accept prescription requests over the phone.
We have a number of online request forms to help you get the information you need without having to call the practice.
| Request Received | Prescription Ready for Collection |
|---|---|
| Monday before 9:30am | Thursday |
| Tuesday before 9:30am | Friday |
| Wednesday before 9:30am | Monday |
| Thursday before 9:30am | Tuesday |
| Friday before 9:30am | Wednesday |
| Saturday/Sunday | Thursday |
Prescription requests received after 9.30am will be processed on the next working day.
Please allow three full working days for your request to be processed. For your own safety, please pay particular attention to any notes written on your prescription as they indicate any action that is required before you submit your next request. Failure to do so will result in a delay in processing your request and may also result in a reduction in the number of tablets issued to you.
Requests for urgent medications should be made before 2.30pm. If you require your usual medication as an emergency and it is not possible to get a prescription in time it may be possible to obtain a supply from the chemist.
Whilst the vast majority of medication requests are of a non-urgent nature, we do provide same day urgent prescriptions for certain medications. This service is strictly limited to the following medications/patient groups:
-
Asthma and COPD reliever inhalers
-
Anti-coagulation
-
Insulin, and associated products and other anti-diabetic medications
-
Anti-epileptics
-
GTN spray
-
Long term steroids and immune suppressants
-
Anti-psychotics
-
Anti-arrhythmics
-
Palliative care patients’ medications
-
Long term antibiotics
It would not be right or safe for us to issue medication continually without the medication being kept under review.
Consequently, a doctor will review your medication periodically and they may ask you to make an appointment to discuss it with them or they may ask you to have a blood test.
As children under the age of 16 cannot have access to the online services via this website, we will accept prescription requests via our repeat prescription online request form. Alternatively, complete a repeat prescription form and hand it into reception.
Some patients are entitled to free prescriptions. You can find out if you are entitled to free prescriptions on the NHS.uk website. If you are not entitled to free prescriptions, see the NHS prescription charges below.
How much is the NHS prescription charge?
The current prescription charge is £9.90 per item.
It’s £30.05 for a surgical bra.
A prescription prepayment certificate (PPC) could save you money on NHS prescription costs.