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Contact us

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While our services can be found at various NHS locations across Hampshire and the Isle of Wight, our head office is based in Southampton at:

Tatchbury Mount
Calmore
Southampton
SO40 2RZ

Phone number: 023 8231 0000
*Lines open Monday to Friday, 9am - 5pm.

 

You can call us between 9am and 5pm, Monday to Friday, on 023 8231 1206. email carersandpatientssupporthub@southernhealth.nhs.uk

For further information please see: Carers and Patients Support Hub

You can call us between the hours of 9am and 5pm, Monday to Friday, on 023 8231 1200.

Alternatively, you can email us at complaints@southernhealth.nhs.uk

For further information, please see our addressing your concerns and complaints page.

All contact details for our services and main locations can be found under 'our services'. 

If you need emergency support or help out of hours, please see our 'help in a crisis' page. 

Shakespeare Road Medical Practice

Shakespeare House Health Centre

Shakespeare Road

Basingstoke  RG24 9DT

Tel: 01256 464 151

Email: hiowicb-hsi.srmp@nhs.net

Open: 8am - 6.30pm, Monday to Friday

 

The Willow Group

We operate over four sites: Brune, Forton (incorporating our Same Day Access Service), Stoke Road and Waterside Medical Centres.

The telephone number for all Willow Group sites is 023 8231 1034 

Email: hiowicb-hsi.mywillowexperience@nhs.net

Open: 8am - 6.30pm, Monday to Friday

 

 

Mental health support 

If you want to talk to someone about how you're feeling, or what you're experiencing, you can contact any of the places listed on our help in a crisis page.

If it is an emergency and your life is in danger please dial 999.

Physical health support 

If you have a concern about a physical health problem out of hours, speak to your GP. They will have their own out of hours arrangements to ensure you receive the care and treatment you need. You can also call 111 for out of hours help, or get online help via 111.

The Communications team is open for enquiries from journalists and members of the media from Monday to Friday, 9am - 5pm. 

Please email communications@southernhealth.nhs.uk

If you need to contact the team out of hours you can call 07017 029238. 
Please note, this number is only for use, between the hours of 5pm and 9am.

For more information about our latest news please see our news and views page.

  • For any queries regarding any of our MSK services in Southampton, please contact us using our enquiries/booking line: 0300 123 6680
  • The Southampton Pain Management Service can be contacted directly on: southamptonpainteam@solent.nhs.uk

  • For any queries regarding any of our MSK services in Portsmouth, please contact us using our enquiries/booking line: 0300 123 6682

  • The Portsmouth Chronic Fatigue Syndrome Service can be contacted directly on: 0300 123 6669  

  • The Specialist MSK service (for Fareham, Gosport and South East Hampshire only) can be contacted using our enquiries/booking line: 0300 123 6615.

If you wish to contact any of our carers leads, please email carer.involvement@southernhealth.nhs.uk

If you wish to give feedback on services, please email su.feedback@southernhealth.nhs.uk

If you wish to contact the People Participation team, please email people.participation@southernhealth.nhs.uk

If you wish to contact the Community Engagement team, please email CEET@solent.nhs.uk

We are always keen to improve our website. If you have spotted anything which you think can be improved or is incorrect, please email us at communications@southernhealth.nhs.uk.

To contact our recruitment teams about a job, email:

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