Access to Intervention (Mental Health) - Isle of Wight

About the service

The Access to Intervention Team is the Isle of Wight’s mental health assessment service for people aged 18 and over.
 
Appointments are by pre-booked appointment only. We are not a walk-in service.
 
Referrals to the service are made through NHS 111, your GP surgery and other professional agencies. 
 
After we receive your referral, a member of the team will usually contact you to arrange a telephone assessment. This is a supportive conversation to help us understand your situation and what kind of help may be most appropriate for you.
 
If a further assessment is needed, we will arrange a structured face-to-face appointment. During this, we will talk with you about your mental health and wellbeing, and any areas of your life that may be affecting how you feel.

• This might include:
• your current difficulties
• your mental health history
• your physical health and wellbeing
• your family or support network
• work or social circumstances
• alcohol or substance use

We understand that discussing these areas can sometimes feel difficult, and you can take things at your own pace. Together, we will consider what support may be helpful.
 
Following your assessment, we will help you access the most appropriate support.

This may include:

• referral to specialist NHS mental health services if further support is needed
• referral to NHS Talking Therapies if this is appropriate

What we do

Important information

• This service does not provide urgent or crisis support.
• If you feel you need urgent help, please contact your NHS 111 (option 2).
• If someone is in immediate danger or their life is at risk, call 999 or go to A&E.
• Referrals must through NHS 111 or your GP surgery. We do not accept self-referrals.
• The service is not able to offer ongoing support by telephone.