Check out the latest news from Shakespeare Road Medical Practice below.
Dear patient,
We would like to let you know that the GP services contract for Shakespeare Road Medical Practice, Shakespeare Road, Popley, Basingstoke, RG24 9DT is due to end on 31 March 2027.
We are pleased to confirm that a new contract will be in place from 1 April 2027, ensuring that you will continue to receive GP services at the practice.
When a contract comes to an end, NHS Hampshire and Isle of Wight is required to run a formal process to select the organisation that will provide services in the future. This process runs from May to December 2026.
We are committed to ensuring that patients continue to receive high-quality care, and your views and experiences are important in helping to shape future services.
You can share your feedback or ask questions in the following ways:
• Completing a paper survey available at the practice
• Completing the online survey.
• Attending a drop-in session: Tuesday 14th July 2026, 09:30 - 11:00 Island Room, Popley Fields Community Centre, Carpenters Down, Basingstoke, Hampshire, RG24 9AE.
o If you are interested in attending, please contact hiow.
• Emailing the Primary Care Team at: hiow.
We understand that this process may feel uncertain for both patients and staff. Please be assured that there are arrangements in place to support staff through any changes, and we kindly ask that everyone continues to treat staff with understanding and respect during this time.
NHS Hampshire and Isle of Wight will continue to keep patients updated as the process progresses. Updates will be shared on the practice website, and patients will be notified of any significant developments by text message where appropriate.
There will be no interruption to your care, and services will continue to be provided as normal throughout this process.
Thank you.
Primary care team, NHS Hampshire and Isle of Wight
Is the GP practice closing?
No. The practice is not closing. GP services will continue as normal. The NHS is carrying out a process to decide who will provide services in the future.
Why is a new contract being put in place?
The GP services contract for the practice is due to end on 31 March 2027. When a contract comes to an end, NHS Hampshire and Isle of Wight Integrated Care Board (ICB) is required to run a formal process to select the organisation that will provide services in the future. This process will take place between June and December 2026.
Do I need to re-register or go elsewhere?
No. You will remain registered at this practice. You do not need to take any action.
Will services change?
Services will continue to be provided, and the aim is to ensure high-quality care for all patients. Any changes will be communicated clearly in advance.
Will there be disruption to appointments or care?
No. There are plans in place to ensure there is no disruption to patient care during this process.
When will the new contract start?
The new contract is expected to start on 1 April 2027.
When will a decision be made?
The process is expected to conclude later in 2026, after which the provider will be announced.
Who will run the practice in future?
This will be decided through the process, and we will share updates as soon as this is confirmed.
What does this mean for staff?
Staff are being kept informed. There are national employment rules that help support staff if the provider changes, and more information will be shared as the process progresses.
Can patients give feedback?
Yes. Patients are encouraged to share their views through:
• A survey available at the practice
• The online survey (link available)
• Drop-in sessions (details available)
Patient feedback will help provide context about experience of services and inform the overall process.
Where can I find more information?
Updates will be shared on the practice website and by text message where appropriate. You can also take part in the survey or attend a drop-in session.
The CQC is set to include our case study on the Nepalese cancer awareness community project within their innovative case studies library for their public website, so we felt it would be beneficial to share this with you, our patients as well.
Click here to read the Nepalese community cancer awareness slide deck (in English and in Nepalese).
Stoptober is the Department of Health and Social Care’s annual “stop smoking” campaign, coming under the umbrella brand Better Health. The campaign is driven by evidence that if smokers make it to 28 days smoke free, they are five times more likely to quit for good.
Since it first launched 12 years ago, Stoptober has helped over 2.5 million people make a quit attempt. This year, the campaign is rallying the over 5 million smokers in England to join together to support each other and commit to quitting.
This year, Stoptober is back with a new national campaign, ‘When you stop smoking, good things start to happen’, reminding smokers of the many benefits of stopping smoking. While smoking rates have declined in recent years, over 5 million people in England still smoke and it remains the single biggest cause of preventable illness and death.
Did you know the total cost from smoking to society in England is approximately £17 billion a year? This includes the cost to the NHS of treating diseases caused by smoking at approximately £1.9 billion a year.
If you are encouraging people in your workplace or home to make the change then feel free to use these posters and graphics!
Patient Access To Records
Update (01/11/22): Following announcements from a number of clinical IT systems, we are waiting for an update from NHS England to suggest a way forward. We will update you with further information when available.
Original story (18/10/22): The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster and also allows you read and review notes from your appointments in your own time.
From 1 November, if you are over 16 and have an online account, such as through the NHS App, NHS website, Dr. iQ, or another online primary care service, you will now be able to see all future notes and health records from your doctor (GP). Some people can already access this feature and from 1 November all patients will have this access.
This means that you will be able to see notes from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your GP, not from hospitals or other specialists. You will only be able to see information entered from 1 November 2022. For most people, access will be automatic, and you won’t need to do anything.
Your GP may talk to you to discuss test results before you are able to see some of your information on the app. Your GP may also talk to you before your full records access is given to make sure that having access is of benefit to you. There might be some sensitive information on your record, so you should talk to your GP if you have any concerns.
These changes only apply to people with online accounts. If you do not want an online account, you can still access your health records by requesting this information through reception. The changes also only apply to personal information about you. If you are a carer and would like to see information about someone you care for, speak to reception staff.
The NHS App, website and other online services are all very secure, so no one is able to access your information except you. You’ll need to make sure you protect your login details. Don’t share your password with anyone as they will then have access to your personal information. If someone is pressuring you for this information, contact your GP surgery immediately.
If you do not want to see your health record, or if you would like more information about these changes, please speak to your GP or reception staff.
GP Staff Receive Covid Star In Recognition Of Pandemic Effort
28 March 2022
Our GP practice teams have been presented with a specially designed Covid Star badge to wear to recognise their role in supporting the NHS to care for local communities during the pandemic. The Covid Stars will arrive on the second anniversary of the initial full lockdown announced by the Prime Minister on 23 March 2020.
Operose Health, which runs 66 GP practices in England, will present over 1,600 staff with the Covid Stars to say thank you for their hard work and dedication to their patients over the past two years.
Operose Health CEO Liz Perry said: “The COVID-19 pandemic has placed the NHS under more pressure than ever, and over the last two years our teams have all adapted rapidly to new ways of working. To mark their outstanding commitment to patient care during the pandemic, I am delighted that every member of staff who has been part of our team over the past two years will be receiving the Operose Health Covid Star. I hope they wear it with pride.
”The Covid Star People’s Medal is the work of renowned British public artist Harry Gray (MEDAL INTRODUCTION | harrygray), to honour NHS staff and care workers in the UK for their service throughout the COVID-19 pandemic.
In January 2022, Operose Health became an accredited Living Wage Employer with the announcement of the Operose Health Living Wage, a permanent commitment to pay all staff at least 10 pence above the current National or London Living Wage.