Community MSK Better health day is an event where we are bringing together all our professionals and multiple specialities, with an aim, to meet your needs in one place at one time. This includes our clinical specialists and the wider community services such as; Age UK, Working towards wellbeing, Isle of Wight Diabetes, 1Leisure, West Wight sports centre, Patient Experience Team, Foot Healthcare Practitioners, Mental Health Practitioners including Isle Talk (IAPT), Talking Therapies, BH Live, Fit4Her, Pelvic Health Physiotherapy, and so many more.
Video below is an example of what you can expect on the day at one of our participating sites.
On the day you may see several different healthcare professionals depending on your needs and wishes. Attending this event will give you quicker access to the right people during your booked appointment slot. You can find out the dates and information on booking process for your specific area by clicking on a drop down box that represents your area below.
The day will start with a clinical 1:1 conversation with a Physiotherapist and if indicated a clinical examination with a Physiotherapist or Podiatrist as is appropriate. By helping us better understand how your problem affects you and what matters to you the most, you will allow us to direct you to the most appropriate members of our team or services.
You will then be directed to see the relevant people to provide support, education and advice or treatment from our Physiotherapy or Podiatry teams or the wider community of healthcare professionals. You may see multiple people and be guided to multiple rooms depending on what matters most to you and what you would like from our services on the day and beyond.
If you have accessibility or sensory needs, please see the accessible features section or call us to discuss if the day is right for you.
Frequently Asked Questions
Please wear loose-fitting clothing that you will be comfortable being assessed in. For example, this may be a pair of shorts if you have knee pain or wish to do some rehabilitation in the gym. It may be a short-sleeved top if you have an elbow or shoulder concern for us to look at. You will not need to get undressed at any stage, though it is often useful to see the area that is causing you the concern if appropriate.
Please consider what you'd like to change and how the people on the day may help. Please consider if you have any specific requests that you can make clear to the first person you see on the day such that we can make sure we support what is important to you. you can even let us know in advance if you'd rather.
There is no time limit to your appointments, you will have as long as you need. Each person’s appointment will be different, but people typically spend 45-90 minutes at the event, though some may spend 2-3 hours. You will see the right person on this day to avoid having to wait for a referral to another service separately but there may be a wait on the day so please be prepared for this. There will be some light refreshments available including tea, coffee, water and a selection of biscuits, fruit and crisps.
There are multiple participating sites across Hampshire and Isle of Wight, please check your local area above for details on which site you will be able to access.
The various rooms within each one of the sites will support one to one consultations, treatment and rehabilitation, advice and guidance, taster classes, health checks and access to our wider community services.
Once you have had your first clinical conversation and 1:1 assessment, you will make a decision alongside the clinician as to what can be offered next. You could be guided through the department to the wider team for advice, support, treatment or further assessment.
Our stewards and signs will help guide you through the space and the process.
From people's feedback so far we have been able to make changes to improve everyone's experience. If you can offer some feedback and advice we would be most grateful. You will be given an opportunity to feedback on paper in person on the day. You may also be sent a text following the event, with a link to a questionnaire.
Event information
When:
- Friday 8 May 2026
- Friday 26 June 2026
- Friday 24 July 2026
- Friday 4 September 2026
- Friday 9 October 2026
- Friday 13 November 2026
Where: The Riverside Centre in Newport, PO30 2QR
Please note, the bookable link only allows you to book the next upcoming date.
How to book?
Appointments are bookable between 9am and 4.10pm. Your appointment slot will show as 20 minutes. On average people spend 40minutes with us though many may stay for 1-2 hours accessing a variety of support available on the day. You need only book one appointment.
To book, please follow the link provided in your second text or email. This link will be live for 7 days. If you need us to resend a link, please reply to the message or phone.
Should this not be possible for one of the following reasons, please telephone 0300 123 6619 or click reply to the message you received from us. Please advise us of the following:
- If there is a specific request, or if you’d like to book a time slot for one of the Community MSK Better Health Day and are unable to use the link provided. Please let us know your preferred time slot and we will book and confirm for you. On the message provide us with your name, contact number, reason for contacting and preferred method of communication clearly on the message.
- If you do not wish to attend a day such as this, or cannot attend this date, please reply or call advising “I would like an individual or one to one appointment, or I would like a future community MSK Day appointment” and if you are happy to receive these by text or telephone.
- If you do not wish to attend our Community MSK Better Health Day and no longer require our services, please simply ignore this invitation and we will discharge you back to the care of your GP. You will of course be able to re refer into our services in the future should you need them.
Staff in yellow t-shirts will be on hand to direct and support you with any accessibility requests.
How do I get there? There is limited free parking on site, including disabled parking bays. However, we do anticipate many people attending this event. We would therefore recommend you arrive in good time for your appointment, in case you need to utilise other parking facilities. For patients using public transport, the nearest bus stop is Hillside on the bus routes: 5, 9, 59, 63, N5 and N9.
Accessibility at the venue: The Riverside Centre is fully accessible, although please be aware this is a busy and loud environment. Staff in yellow t-shirts will be on hand to direct and support you with any accessibility requests, we have a small room and a stage area to aid those who may require a quieter or more private space away. If you wish to book this space in advance please do reply to your message or phone 03001236619. Please bring along ear defenders if you think they may be required to support you in this environment. If you would prefer to contact us and pre-book an alternative appointment in a quieter setting this can be arranged, although the direct link to multiple services at once may be reduced. You may consider an appointment at the end of the day where it will be quieter.
How to book? Appointments are bookable between 9am and 4.10pm and our team will be available to support you through your journey until 5pm. You need only book one day.
To book, please follow the link provided in your second text or email. This link will be live for 7 days. If you need us to resend a link, please reply to the message or phone.
Should this not be possible for one of the following reasons, please telephone 0300 123 6619 and leave a message or click reply to the message you received from us. Please advise us of the following:
- If there is a specific request, or if you’d like to book a time slot for one of the Community MSK Day and are unable to use the link provided. Please let us know your preferred time slot and we will book and confirm for you. On the message provide us with your name, contact number, reason for contacting and preferred method of communication clearly on the message.
- If you do not wish to attend a day such as this, or cannot attend this date, please provide us with: your name and DOB, “I would like an individual or one to one appointment, or I would like a future community MSK Day appointment” and if you are happy to receive these by text or telephone.
- If you do not wish to attend our Community MSK Better Health Day and no longer require our services, please simply ignore this invitation and we will discharge you back to the care of your GP. You will of course be able to re refer into our services in the future should you need them.
When:
TBC
Where:
Please note, the bookable link only allows you to book the next upcoming date. Appointments are bookable between XXXXXXX and our team will be available to support you through your journey until 5pm.
Booking slots show a 20-minute appointment to ensure flow of appointments, however, please expect to be with our team much longer.
If these dates are not suitable, you can contact the team to arrange an alternative individual appointment in our usual clinic spaces with a Physiotherapist or Podiatrist.
Staff will be on hand to direct and support you with any accessibility requests.
How do I get there?
XXXXXXX - link
There is limited free parking on site, including disabled parking bays. However, we do anticipate many people attending this event. We would therefore recommend you arrive in good time for your appointment, in case you need to utilise other parking facilities. For patients using public transport, the nearest bus stop is XXXXXXXX
Accessibility at the venue:
Centre is fully accessible, although please be aware this can be busy and loud environment. Staff will be on hand to direct and support you with any accessibility requests, we have a small room and a stage area to aid those who may require a quieter or more private space away. If you wish to book this space in advance please do reply to your message or phone XXXXXXX Please bring along ear defenders if you think they may be required to support you in this environment. If you would prefer to contact us and pre-book an alternative appointment in a quieter setting this can be arranged, although the direct link to multiple services at once may be reduced. You may consider an appointment at the end of the day where it will be quieter.
How to book?
Appointments are bookable between XXXXXX and our team will be available to support you through your journey until 5pm. You need only book one day.
To book, please follow the link provided in your second text or email. This link will be live for 7 days. If you need us to resend a link, please reply to the message or phone.
Should this not be possible for one of the following reasons, please telephone XXXXXX and leave a message or click reply to the message you received from us. Please advise us of the following:
- If there is a specific request, or if you’d like to book a time slot for one of the Community MSK Day and are unable to use the link provided. Please let us know your preferred time slot and we will book and confirm for you. On the message provide us with your name, contact number, reason for contacting and preferred method of communication clearly on the message.
- If you do not wish to attend a day such as this, or cannot attend this date, please provide us with: your name and DOB, “I would like an individual or one to one appointment, or I would like a future community MSK Day appointment” and if you are happy to receive these by text or telephone.
- If you do not wish to attend our Community MSK Better Health Day and no longer require our services, please simply ignore this invitation and we will discharge you back to the care of your GP. You will of course be able to re refer into our services in the future should you need them.
When:
TBC
Where:
Please note, the bookable link only allows you to book the next upcoming date. Appointments are bookable between XXXXXXX and our team will be available to support you through your journey until 5pm.
Booking slots show a 20-minute appointment to ensure flow of appointments, however, please expect to be with our team much longer.
If these dates are not suitable, you can contact the team to arrange an alternative individual appointment in our usual clinic spaces with a Physiotherapist or Podiatrist.
Staff will be on hand to direct and support you with any accessibility requests.
How do I get there?
XXXXXXX - link
There is limited free parking on site, including disabled parking bays. However, we do anticipate many people attending this event. We would therefore recommend you arrive in good time for your appointment, in case you need to utilise other parking facilities. For patients using public transport, the nearest bus stop is XXXXXXXX
Accessibility at the venue:
Centre is fully accessible, although please be aware this can be busy and loud environment. Staff will be on hand to direct and support you with any accessibility requests, we have a small room and a stage area to aid those who may require a quieter or more private space away. If you wish to book this space in advance please do reply to your message or phone XXXXXXX Please bring along ear defenders if you think they may be required to support you in this environment. If you would prefer to contact us and pre-book an alternative appointment in a quieter setting this can be arranged, although the direct link to multiple services at once may be reduced. You may consider an appointment at the end of the day where it will be quieter.
How to book?
Appointments are bookable between XXXXXX and our team will be available to support you through your journey until 5pm. You need only book one day.
To book, please follow the link provided in your second text or email. This link will be live for 7 days. If you need us to resend a link, please reply to the message or phone.
Should this not be possible for one of the following reasons, please telephone XXXXXX and leave a message or click reply to the message you received from us. Please advise us of the following:
- If there is a specific request, or if you’d like to book a time slot for one of the Community MSK Day and are unable to use the link provided. Please let us know your preferred time slot and we will book and confirm for you. On the message provide us with your name, contact number, reason for contacting and preferred method of communication clearly on the message.
- If you do not wish to attend a day such as this, or cannot attend this date, please provide us with: your name and DOB, “I would like an individual or one to one appointment, or I would like a future community MSK Day appointment” and if you are happy to receive these by text or telephone.
- If you do not wish to attend our Community MSK Better Health Day and no longer require our services, please simply ignore this invitation and we will discharge you back to the care of your GP. You will of course be able to re refer into our services in the future should you need them.
When:
TBC
Where:
Please note, the bookable link only allows you to book the next upcoming date. Appointments are bookable between XXXXXXX and our team will be available to support you through your journey until 5pm.
Booking slots show a 20-minute appointment to ensure flow of appointments, however, please expect to be with our team much longer.
If these dates are not suitable, you can contact the team to arrange an alternative individual appointment in our usual clinic spaces with a Physiotherapist or Podiatrist.
Staff will be on hand to direct and support you with any accessibility requests.
How do I get there?
XXXXXXX - link
There is limited free parking on site, including disabled parking bays. However, we do anticipate many people attending this event. We would therefore recommend you arrive in good time for your appointment, in case you need to utilise other parking facilities. For patients using public transport, the nearest bus stop is XXXXXXXX
Accessibility at the venue:
Centre is fully accessible, although please be aware this can be busy and loud environment. Staff will be on hand to direct and support you with any accessibility requests, we have a small room and a stage area to aid those who may require a quieter or more private space away. If you wish to book this space in advance please do reply to your message or phone XXXXXXX Please bring along ear defenders if you think they may be required to support you in this environment. If you would prefer to contact us and pre-book an alternative appointment in a quieter setting this can be arranged, although the direct link to multiple services at once may be reduced. You may consider an appointment at the end of the day where it will be quieter.
How to book?
Appointments are bookable between XXXXXX and our team will be available to support you through your journey until 5pm. You need only book one day.
To book, please follow the link provided in your second text or email. This link will be live for 7 days. If you need us to resend a link, please reply to the message or phone.
Should this not be possible for one of the following reasons, please telephone XXXXXX and leave a message or click reply to the message you received from us. Please advise us of the following:
- If there is a specific request, or if you’d like to book a time slot for one of the Community MSK Day and are unable to use the link provided. Please let us know your preferred time slot and we will book and confirm for you. On the message provide us with your name, contact number, reason for contacting and preferred method of communication clearly on the message.
- If you do not wish to attend a day such as this, or cannot attend this date, please provide us with: your name and DOB, “I would like an individual or one to one appointment, or I would like a future community MSK Day appointment” and if you are happy to receive these by text or telephone.
- If you do not wish to attend our Community MSK Better Health Day and no longer require our services, please simply ignore this invitation and we will discharge you back to the care of your GP. You will of course be able to re refer into our services in the future should you need them.
When:
TBC
Where:
Please note, the bookable link only allows you to book the next upcoming date. Appointments are bookable between XXXXXXX and our team will be available to support you through your journey until 5pm.
Booking slots show a 20-minute appointment to ensure flow of appointments, however, please expect to be with our team much longer.
If these dates are not suitable, you can contact the team to arrange an alternative individual appointment in our usual clinic spaces with a Physiotherapist or Podiatrist.
Staff will be on hand to direct and support you with any accessibility requests.
How do I get there?
XXXXXXX - link
There is limited free parking on site, including disabled parking bays. However, we do anticipate many people attending this event. We would therefore recommend you arrive in good time for your appointment, in case you need to utilise other parking facilities. For patients using public transport, the nearest bus stop is XXXXXXXX
Accessibility at the venue:
Centre is fully accessible, although please be aware this can be busy and loud environment. Staff will be on hand to direct and support you with any accessibility requests, we have a small room and a stage area to aid those who may require a quieter or more private space away. If you wish to book this space in advance please do reply to your message or phone XXXXXXX Please bring along ear defenders if you think they may be required to support you in this environment. If you would prefer to contact us and pre-book an alternative appointment in a quieter setting this can be arranged, although the direct link to multiple services at once may be reduced. You may consider an appointment at the end of the day where it will be quieter.
How to book?
Appointments are bookable between XXXXXX and our team will be available to support you through your journey until 5pm. You need only book one day.
To book, please follow the link provided in your second text or email. This link will be live for 7 days. If you need us to resend a link, please reply to the message or phone.
Should this not be possible for one of the following reasons, please telephone XXXXXX and leave a message or click reply to the message you received from us. Please advise us of the following:
- If there is a specific request, or if you’d like to book a time slot for one of the Community MSK Day and are unable to use the link provided. Please let us know your preferred time slot and we will book and confirm for you. On the message provide us with your name, contact number, reason for contacting and preferred method of communication clearly on the message.
- If you do not wish to attend a day such as this, or cannot attend this date, please provide us with: your name and DOB, “I would like an individual or one to one appointment, or I would like a future community MSK Day appointment” and if you are happy to receive these by text or telephone.
- If you do not wish to attend our Community MSK Better Health Day and no longer require our services, please simply ignore this invitation and we will discharge you back to the care of your GP. You will of course be able to re refer into our services in the future should you need them.